Like any supermarket, we had to deal with theft of merchandise. Only it was never clear to us how the goods disappeared from the store. Thanks to Rocateq’s Check Out Security system, which we have linked to our CCTV system, this is now known. We saw that customers wanted to leave the store with full shopping carts without paying.
Rocateq did already secure our shopping carts and they offered a combination with Check Out Security. This prevents our shopping carts from disappearing and our customers can no longer leave the store without paying for their purchases.
At the entrances and exits, the bakery, the ATM and at the check outs of our store, Check Out Security transmitters were installed.
The Rocateq wheels under our shopping carts were recently installed and therefore immediately usable for Check Out Security.
By using special warning signs in the shopping cart, our customers know that shoplifting in our shop is no longer possible.
Many may not even know they have a shopping cart theft problem because most Loss Prevention executives never see financial loss information regarding shopping trolleys. Find out what the real impact of shopping cart loss is and how it affects your sales.Download now
Although every store is different, Rocateq has designed the Check Out Security system in a way that it can be installed in each store. We have stopped more than 10 full shopping carts in the first weeks after installation, this has already saved us over $2000. I would rather not think about what was stolen in previous years and I’m glad we now have Check Out Security.
Every 12 seconds a shopping cart disappears worldwide.
Average value of theft in US dollar with a shopping cart.
For more information download our whitepaper. In the whitepaper you will find a detailed description on the ways in which you can improve your shopping cart strategy and boost your profits.